Iberotel Palace - Adults Friendly 16 Years Plus

Very nice and clean resort. Staff is always friendly and very willing to solve our requirements. Excellent service, excellent food anytime. Late breakfast is very good idea 😉.... Special thanks to Nadir from beauty saloon, he makes a good job, thanks to Sami from Blue Marine restaurant....and thanks to all people which make very good job. The oriental market and Mosque so near to the resort is like coming trom the old Oriental Fairy Tale.... Shortly: AMAZING!

Hospitality was amazing, welcoming from concierge Issac to reception staff, Mr.Abanoub and Farouq was very helpful. Then house keeper Ahmed montaser. Food variety with very good quality food 👌 Plus Animation staff and them activities every day and night shows are excellent. Thanks to service from gerges and hana and ahmed and abd.elmassih. Sandy Beach is perfect .

I cannot recommend this hotel enough, evidence of which is that it was my fourth stay this year ! This hotel is just a different world in itself, from the moment you walk in, you feel an atmosphere of total relaxation and calm. All of the staff, without exception, provide a very high level of service throughout the hotel at all stations (all F&B outlets, reception, housekeeping) always with a smile and a good word. I worked in the past in the hotel industry, and am particularly appreciative of the impeccable service level provided by Iberotel staff and management. I know it is not a simple task to maintain such a constant high level, but you are definitely doing something right and succeeding in doing precisely that. Thank you to all the team from a very satisfied guest. Keep up the good work, it is highly appreciated !!

2nd visit here and we absolutely love it. Staff are so happy & friendly, they cannot do enough for you, nothing is too much trouble. The pool areas are lovely, admittedly this year almost all decent sun beds were gone by 7-7.30 but no fault of management think it’s just what people do nowadays, although helpful staff will always make a plan for you be it on the beach or by the pool. Food & drinks were plentiful and something for everyone. The 2 restaurants that you can book both part of the all inclusive were exceptional. Our rooms were great, comfortable, spacious & cleaned daily. All in all a wonderful relaxing time, we will definitely be returning for a 3rd visit

As a couple it’s our first time in Egypt. We spent 9 nights at this Hotel. Room #4211 Location: Very good 9/10, The hotel is located very close to the old town, walking distance to the old market, grand mosque, groceries, fixed price markets, cafes, restaurants, gift shops. 20 min. away from airport and 3 min. by drive to marina (for Ras Mohammed trip). Check-in & out: Easy and smooth 10/10. They offered welcome drink as well. Personnel: Overall very kind and helpful 10/10. Don’t forget to tip small amounts. Room: Room is quite large, furniture is although old, ok and comfortable. Relaxed balcony/terrace. However, like common spaces the rooms also need some refurbishments. Basic toiletries including slippers are available and others are provided upon request. A/C works very well. Daily cleaning was good. WC/shower area is ok too. The surrounding area was very silent. Good sleep quality, bed, pillow, quilt, and mattress 8/10. Daily water supply is available. Minibar items and snacks are extra, not free. Everyday new beach towels are provided between 5 – 7 pm. Beach: Facilities and settlement 10/10 Animation: There are different animation activities across the hotel area, sometimes different activities simultaneously running. We had fun. Billiard, table tennis, table football are and sports bar 10/10 Wi-Fi: 10/10 Security: 10/10 Overall hygiene: 9/10 Overall: Our experience was 9/10 and we will consider staying in this hotel again on our future trips. Plus, thanks for the late dinner they offered in our room after our late check-in.